Frequently Asked Questions
We want your Champions of Character® experience to be as enjoyable as possible. If you are unsure about something, consult the frequently asked questions below. If you are not able to find the answer you are looking for, click on the Help button to send us an e-mail. We will personally reply to your inquiry with the help you need.

Who is the NAIA and how can I learn more about the organization?

The NAIA is the National Association of Intercollegiate Athletics. To learn more about the NAIA, click on the About NAIA link in the left menu.

I want to take a course–how do I get started?

If you have not registered with us yet, you'll first need to Create an Account. If you are already registered, you'll need to Login to access the course.

Why do I need a username and password?

Anyone who would like to take our course is required to register with us. This allows us to keep track of the coaches who have completed the course. Coaches who have successfully completed the course are then featured in our Find a Coach page.

I can't remember my Login information. What should I do?

If you've forgotten your password, enter your e-mail address on the Login page and click the "Forgot Password?" link. A new password will be sent to your e-mail account. If you aren't registered with us, Create an Account to get started. If you can't remember your username, click on the Help button in the left menu and e-mail us with your full name and daytime telephone number. We will be in contact with you to provide help.

Can I share my username and password with another coach?

Each registration is for one individual only. Coaches who complete the course are featured on our Find a Coach page. Therefore, only the name of the individual who completes registration will be featured in the Coach Finder tool.

How do I update my registration information?

To change your registration information, Login and click on the Edit Profile link in the upper left-hand corner.

What are my system requirements to view this course?

Operating System:
  • Windows (2000/ME/XP/Vista)
  • Mac OS 9 or later

  • 512 MB or greater

Internet Browser:
  • Internet Explorer 6 or later
  • Firefox 2.0 or later
  • Safari

Browser Plug-Ins:
  • Adobe/Macromedia Flash Player 8 or later

Minimum Recommended Screen Resolution:
  • 1024 x 768